Widerrufsrecht

Return Policy

1. Return Eligibility

   • You may return products within 30 days of purchase, provided they are in their original condition and packaging. We do not accept returns on products that are open, without a seal or incomplete.

2. Return Process

   • To initiate a return, please contact our customer support team at hola@qstalabs.com. We will provide you with return instructions.

3. Return Timeframe

   • Upon receipt of the returned item, we will process the return within 30 days. Refunds will be made to the original payment method used for the purchase.

Refund Policy

1. Refund Eligibility

   • You are entitled to a refund if you return the product within 30 days of purchase in its original condition. To be eligible, you must provide proof of purchase.

2. Return Process

   • To initiate a refund, please contact our customer support team at hola@qstalabs.com. We will provide you with return instructions.

3. Refund Timeframe

   • Once we receive the returned item, we will process the refund within 3-5 business days to the original payment method used for the purchase.